Information for travellers - #StaySafe

 

If you have  symptoms and believe you need to be evaluated for COVID-19 please call or email to COVID-19 - National Health Number.

(+351) 808 24 24 24 ( option 9 for English)

atendimento@sns24.gov.pt

www.sns24.gov.pt

 

 

     Until January 30th

 

  • For those traveling:
    Possibility of diagnostic tests at the entry or exit of continental territory, by air or sea.

 

      What is open:

 

Due to government measures to prevent the spread of coronavirus, there are many restrictions on schedules, accesses and regular behaviours. These orientations will be evaluated after two weeks, on january 30th.

Only essential services, such as supermarkets, pharmacies and medical assistance will remain open. Law services, banks and petrol stations will also keep its services.

Restaurants and bars will only be allowed to provide takeaway services.

All cultural equipments will be closed and the same happens to sport facilities, gyms and fitness centers.

The main message is to stay at home, but leaving the house for exercise, for a walk or for essential animal welfare is still allowed.

 

OTHER MEASURES

  • If you are older than 10 years old, the use of a mask on the street is a mandatory requirement whenever social distancing is not guaranteed. Its use remains mandatory on public services.
  • Consumption of alcoholic beverages on the street is prohibited.
  • The possibility of taking body temperature measurements, by non-invasive means, in controlling access to: 
                   - commercial, cultural or sporting spaces;
                   - means of transport.

 


    + info >     Decreto-lei 3-A/2021


 

 

 

     Tourism Offices

 

Tourist Information Centres

INFOLISBOA

Contact us:
• TEL.: 800 500 503 (Free call in Portugal)

• TEL.: (+351) 210 079 347 (International Calls)

• @: infolisboa@lismarketing.pt

• Monday to friday, from 09:00h > 19:00h.

Tourism Offices - ASK ME LISBOA  Address Timetable
During Emergency state
    Week Days Weekend & Holidays
Aeroporto de Lisboa Lisbon International Airport 07:00 > 22:00 07:00 > 22:00

 

 

 

OTHER USEFUL CONTACTS & SERVICES:

National Emergency Number: 112

Police - Tourism Service
   - Praça dos Restauradores (10:00-18:00): Tel: (+351) 213 421 623
   - Santa Apolónia Train Station - (24h/24h): Tel: (+351) 218 804 030

Fire Service: (+351) 213 422 222

Lisbon Airport (arrivals and departures): Tel: (+351) 218 413 700

Pharmacies - www.farmaciasportuguesas.pt | Tel: (+351) 707 273 273

Embassies - www.embassypages.com/city/lisbon

 

Accommodation

Hotel reopening in Lisboa

See full list

Transports

METRO

- The use of masks is mandatory on public transport;
- Maximum capacity limited to two thirds of its capacity;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card.

BUS & TRAM

- The use of masks is mandatory on public transport;
- Maximum capacity limited to two thirds of its capacity.

TRAIN

- The use of masks is mandatory on public transport;
- Maximum capacity limited to two thirds of its capacity;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card;
- For further questions, please contact the Customer Assistance line 707 210 220.