Information for travellers - #StaySafe

 

If you have  symptoms and believe you need to be evaluated for COVID-19 please call or email to COVID-19 - National Health Number.

(+351) 808 24 24 24 ( option 9 for English)

atendimento@sns24.gov.pt

www.sns24.gov.pt

 

 

     NOVEMBER   (until november 22nd)

 

  • For those traveling:
    Possibility of diagnostic tests at the entry or exit of continental territory, by air or sea.

 

      What is open:

 

WEEKENDS

  • Restrictions on circulation on public spaces and streets from 13h00 until 05h00 of the following day;
  • Restaurants open until 13:00. From this moment only Take-away services/home delivery services may operate, until 01:00 am.


WEEK DAYS

  • Restrictions on circulation on public spaces and streets 23h00 and 05:00h on weekdays
  • Restaurants are opened until 22h00 and may close at the latest at 22h30;
  • Shopping Centers will operate until 22h00.


OTHER MEASURES

  • If you are older than 10 years old, the use of a mask on the street is a mandatory requirement whenever social distancing is not guaranteed. Its use remains mandatory on public services.
  • Consumption of alcoholic beverages on the street is prohibited.
  • The possibility of taking body temperature measurements, by non-invasive means, in controlling access to: 
                   - commercial, cultural or sporting spaces
                   - means of transport.

 


    + info >     Decreto-lei 08/2020


 

 

 

     Tourism Offices

 

Tourist Information Centres

INFOLISBOA

800 500 503 (Free call in Portugal)

(+351) 210 079 347 (International Calls)

infolisboa@lismarketing.pt

From 09:00h > 19:00h, monday to friday

Tourism Offices - ASK ME LISBOA  Address Timetable
During Emergency state - until 22nd November
    Week Days  Weekend
Aeroporto de Lisboa Lisbon International Airport 07:00 > 22:00 07:00 > 22:00
Lisboa Story Centre Praça do Comércio 10:00 > 19:00 Closed
Interpretative Center of the History of Cod Praça do Comércio -Torreão Nascente 10:00 > 19:00 Closed
Belém - Mosteiro dos Jerónimos Mosteiro dos Jerónimos - Jardim Vasco da Gama 09:30 > 13:00
14:00 > 18:00
Closed
Pilar 7 Bridge Experience Avenida da Índia, Pilar 7 da Ponte 25 de Abril 10:00 > 18:00 Closed
Lisbon Shop Rua do Arsenal, 5  10:00 > 19:00 Closed
Sinta Mitos e Lendas Praça da República, 23 | 2710-616, Sintra 09:30 > 18:00 Closed

 

 

 

OTHER USEFUL CONTACTS & SERVICES:

National Emergency Number: 112

Police – Tourism Station at Praça dos Restauradores: Tel: (+351) 213 421 634 / (+351) 213 421 623

Fire Service: (+351) 213 422 222

Lisbon Airport (arrivals and departures): Tel: (+351) 218 413 700

Pharmacies - www.farmaciasportuguesas.pt | Tel: (+351) 707 273 273

Embassies - www.embassypages.com/city/lisbon

 

Accommodation

Hotel reopening in Lisboa

See full list

 

 

Transports

METRO

- The use of masks is mandatory on public transport;
- Maximum capacity limited to two thirds of its capacity;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card.
 

BUS & TRAM

- The use of masks is mandatory on public transport;
- Maximum capacity limited to two thirds of its capacity.

TRAIN

- The use of masks is mandatory on public transport;
- Maximum capacity limited to two thirds of its capacity;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card;
- For further questions, please contact the Customer Assistance line 707 210 220.