COVID-19
Covid19
Information for travellers - #StaySafe
If you have symptoms and believe you need to be evaluated for COVID-19 please call or email to COVID-19 - National Health Number.
(+351) 808 24 24 24 ( option 9 for English)
| FOR TRAVELLERS |
"End of the obligation to present a negative test on entry into Portuguese territory"
Upon entry into Portugal, digital certificates from the European Union and those from third countries are accepted under conditions of reciprocity:
• Vaccination or recovery certificates or other duly recognized proof of vaccination:
(1) Original certificate with the primary vaccination plan - the first doses you took - more than 14 days ago, and less than 270 days ago, or;
(2) An updated Certificate with booster dose. Those who did not take the booster dose by choice, and have already taken the first doses more than 270 days ago, no longer have a valid digital certificate;
(3) Recovery certificate - proving you have recovered from COVID-19 in the last 6 months.
• For travelers who do not meet these requirements, it remains to present proof of:
(1) a negative RT-PCR Test (or similar NAAT test) - 72h before boarding, or
(2) an antigen test, with a negative result, carried out within the last 24 hours. (+ info: link)
• Children under 12 years of age do not need to present a test.
| GENERAL RULES |
|---|
From 19/02/2022:
• End with the requirement to present a digital certificate, except for border control;
• End with capacity limitations in commercial establishments, equipments and other places open to the public;
• End of the negative test requirement for access to major events, sports venues, bars and nightclubs;
• The use of a mask remains only mandatory on public transport and in nursing homes, health facilities and hospitals, or in closed places with a large concentration of people.
Useful links
Legislation.gov.pt
OMS – World Health Organization
DGS – National Health Organization
Lisbon Airport
Approved Laboratories
Authorized vaccines
EU Digital COVID certificate?
Reopen Europe
| TOURISM OFFICES |
|---|
Tourist Information Centres
INFOLISBOAContact us: • TEL.: (+351) 210 079 347 (International Calls) • @: infolisboa@lismarketing.pt • Monday to friday, from 10:00h > 19:00h. |
| Tourism Offices - ASK ME LISBOA | Address | Timetable | |
|---|---|---|---|
| Week Days | Weekend & Holidays | ||
| Aeroporto de Lisboa | Lisbon International Airport | Lisboa | 07:00 > 22:00 | 07:00 > 22:00 |
| Lisboa Story Centre | Praça do Comércio, 78 - 81 | Lisboa | 10:00 > 19:00 | 10:00 > 19:00 |
| Interpretative Center of the History of Cod | Terreiro do Paço | Lisboa | 10:00 > 19:00 | 10:00 > 19:00 |
| Centro Tejo | Terreiro do Paço | Lisboa | 10:00 > 19:00 | 10:00 > 19:00 |
| Rua Augusta Arch | Rua Augusta, 2 | Lisboa | 10:00 > 19:00 | 10:00 > 19:00 |
| Sintra Myths and Legends | Praça da República, 23 | Sintra | 10:00 > 18:30 | 10:00 > 18:30 |
| Ask Me Lisboa | Rossio | Praça D. Pedro IV (Rossio) | Lisboa | 10:00 > 13:00 | 14:00 > 18:00 | 10:00 > 13:00 | 14:00 > 18:00 Closed on sundays |
|
Mosteiro dos Jerónimos - Jardim Vasco da Gama, Belém | Lisboa |
10:00 > 13:00 | 14:00 > 18:00 |
10:00 > 13:00 | 14:00 > 18:00 |
|
| Avenida da Índia, Pilar 7 da Ponte 25 de Abril, | Lisboa | 10:00 > 18:00 | 10:00 > 18:00 | |
| Praça do Duque de Terceira - Cais do Sodré | Lisboa |
10:00 > 13:00 | 14:00 > 18:00 |
10:00 > 13:00 | 14:00 > 18:00 | |
|
Praça dos Restauradores | Lisboa |
10:00 > 18:00 |
10:00 > 18:00 |
|
| Praça do Comércio | Lisboa | 10:00 > 18:00 | 10:00 > 18:00 | |
| Ask Me Lisboa | Lisboa Shop | Rua do Arsenal, 5 | Lisboa | 10:00 > 19:00 | 10:00 > 19:00 |
| Ask Me Lisboa | Belém Torre de Belém |
Jardim Torre de Belém | Lisboa |
09:00 > 13:00 | 14:00 > 18:00 |
09:00 > 13:00 | 14:00 > 18:00 |
| Travessa Frei Gaspar, 10, 2900-388 | Setúbal | 10:00 > 13:00 | 14:00 > 18:00 Closed on mondays |
10:00 > 13:00 | 14:00 > 18:00 | |
OTHER USEFUL CONTACTS & SERVICES:
National Emergency Number: 112
Police - Tourism Service
- Praça dos Restauradores (10:00-18:00): Tel: (+351) 213 421 623
- Santa Apolónia Train Station - (24h/24h): Tel: (+351) 218 804 030
Fire Service: (+351) 213 422 222
Lisbon Airport (arrivals and departures): Tel: (+351) 218 413 700
Pharmacies - www.farmaciasportuguesas.pt | Tel: (+351) 707 273 273
Embassies - www.embassypages.com/city/lisbon
Transports
METRO
- The use of masks is still mandatory on public transport;
- Public transports without occupancy restriction;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card.
BUS & TRAM
- The use of masks is mandatory on public transport;
- Public transports without occupancy restriction.
TRAIN
- The use of masks is still mandatory on public transport;
- Public transports without occupancy restriction;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card;
- For further questions, please contact the Customer Assistance line 707 210 220.