Information for travellers - #StaySafe

 

If you have  symptoms and believe you need to be evaluated for COVID-19 please call or email to COVID-19 - National Health Number.

(+351) 808 24 24 24 ( option 9 for English)

atendimento@sns24.gov.pt

www.sns24.gov.pt

 

 

     Until March 16th

 

  • For those traveling:

    - Travel abroad by nationals, by air, land or river, is limited, except in exceptional situations, the measure being intended to reduce contacts and contain the covid-19 epidemic.
    - Possibility of diagnostic tests at the entry or exit of continental territory, by air or sea.

 

      What is open:

 

Due to government measures to prevent the spread of coronavirus, there are many restrictions on schedules, accesses and regular behaviours. These orientations will be evaluated after two weeks, on january 30th.

All services open to the public will have limited opening hours, until 8 pm on weekdays and 1 pm on weekends and holidays.
Food distribution services, such as supermarkets, will also close at 8 pm on weekdays but on weekends and holidays it will remain open until 5 pm.
These schedule limitations do not apply to essential services, such as: health services, pharmacies, veterinary services or fuel supply.

Restaurants and bars will only be able to operate in Take-away or home delivery Services. In shopping centers only home delivery is allowed.

All cultural equipments will be closed and the same happens to sport facilities, gyms and fitness centers.

Public facilities, such as garden benches, playgrounds or public facilities for sports, may not be used.

The main message is to stay at home, but leaving the house for exercise, for a walk or for essential animal welfare is still allowed.

 

OTHER MEASURES

  • If you are older than 10 years old, the use of a mask on the street is a mandatory requirement whenever social distancing is not guaranteed. Its use remains mandatory on public services.
  • Consumption of alcoholic beverages on the street is prohibited.
  • The possibility of taking body temperature measurements, by non-invasive means, in controlling access to: 
                   - commercial spaces;
                   - means of transport.

 


    + info >     Decreto-lei 3-A/2021


 

 

 

     Tourism Offices

 

Tourist Information Centres

INFOLISBOA

Contact us:
• TEL.: 800 500 503 (Free call in Portugal)

• TEL.: (+351) 210 079 347 (International Calls)

• @: infolisboa@lismarketing.pt

• Monday to friday, from 09:00h > 19:00h.

Tourism Offices - ASK ME LISBOA  Address Timetable
During Emergency state
    Week Days Weekend & Holidays
Aeroporto de Lisboa Lisbon International Airport 07:00 > 19:00 07:00 > 13:00

 

 

 

OTHER USEFUL CONTACTS & SERVICES:

National Emergency Number: 112

Police - Tourism Service
   - Praça dos Restauradores (10:00-18:00): Tel: (+351) 213 421 623
   - Santa Apolónia Train Station - (24h/24h): Tel: (+351) 218 804 030

Fire Service: (+351) 213 422 222

Lisbon Airport (arrivals and departures): Tel: (+351) 218 413 700

Pharmacies - www.farmaciasportuguesas.pt | Tel: (+351) 707 273 273

Embassies - www.embassypages.com/city/lisbon

 

Accommodation

Hotel reopening in Lisboa

See full list

 

 

Transports

METRO

- The use of masks is mandatory on public transport;
- Maximum capacity limited to two thirds of its capacity;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card.
 

BUS & TRAM

- The use of masks is mandatory on public transport;
- Maximum capacity limited to two thirds of its capacity.

TRAIN

- The use of masks is mandatory on public transport;
- Maximum capacity limited to two thirds of its capacity;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card;
- For further questions, please contact the Customer Assistance line 707 210 220.