COVID-19
Covid19
Information for travellers - #StaySafe
If you have symptoms and believe you need to be evaluated for COVID-19 please call or email to COVID-19 - National Health Number.
(+351) 808 24 24 24 ( option 9 for English)
| GENERAL RULES |
|---|
From December 1st
• The use of face masks on Public transports is mandatory.
• Mandatory mask in closed spaces.
• EU Digital Covid Ccertificate required when accessing:
- Restaurants;
- Tourist establishments and local accommodation;
- Events with marked places;
- Gymnasiums.
• Mandatory negative test (even for vaccinated) when accessing:
- Visits to homes and patients in health facilities;
- Large events without marked seats or in improvised venues;
- Sport events - Outdoor: over 5,000 spectators | Indoor: over 1,000 spectators.
| FOR TRAVELLERS |
Travelers may request the EU COVID Digital Certificate to facilitate safe and free movement within the European Union, simplifying the travel process upon arrival in the country of destination: www.sns24.gov.pt
- Entry into Portugal, whether by air or sea
• Mandatory negative test for all flights arriving in Portugal, even for those who have a digital vaccination certificate, regardless of the point of origin of the flight or the passenger's nationality.
• RT-PCR Test (or similar NAAT test) - 72h before boarding, or Rapid Antigen Test - 48h before boarding.
(*) Exceptions to COVID tests:
- Recovery EU COVID Digital Certificate holders (valid for 180 days) can also present it as proof.
- Children aged 12 and under can travel without a certificate or test.
- Entry into Portugal by land
All European citizens coming from European Union countries from low or moderate risk countries only need to present EU COVID Digital Certificate or Recovery EU COVID Digital Certificate.
The remaining citizens must have to present a negative PCR test, carried out in the last 72 hours, or a Rapid Antigen Test carried out in a Certified Laboratory, carried out in the last 48 hours.
Children aged 12 and under can travel without a certificate or test.
Useful links
Legislation.gov.pt
OMS – World Health Organization
DGS – National Health Organization
Lisbon Airport
Approved Laboratories
Authorized vaccines
EU Digital COVID certificate?
Reopen Europe
| TOURISM OFFICES |
|---|
Tourist Information Centres
INFOLISBOAContact us: • TEL.: (+351) 210 079 347 (International Calls) • @: infolisboa@lismarketing.pt • Monday to friday, from 10:00h > 19:00h. |
| Tourism Offices - ASK ME LISBOA | Address | Timetable | |
|---|---|---|---|
| Week Days | Weekend & Holidays | ||
| Aeroporto de Lisboa | Lisbon International Airport | Lisboa | 07:00 > 22:00 | 07:00 > 22:00 |
| Lisboa Story Centre | Praça do Comércio, 78 - 81 | Lisboa | 10:00 > 19:00 | 10:00 > 19:00 |
| Interpretative Center of the History of Cod | Terreiro do Paço | Lisboa | 10:00 > 19:00 | 10:00 > 19:00 |
| Centro Tejo | Terreiro do Paço | Lisboa | 10:00 > 19:00 | 10:00 > 19:00 |
| Rua Augusta Arch | Rua Augusta, 2 | Lisboa | 10:00 > 19:00 | 10:00 > 19:00 |
| Sintra Myths and Legends | Praça da República, 23 | Sintra | 10:00 > 18:30 | 10:00 > 18:30 |
| Ask Me Lisboa | Rossio | Praça D. Pedro IV (Rossio) | Lisboa | 10:00 > 13:00 | 14:00 > 18:00 | 10:00 > 13:00 | 14:00 > 18:00 Closed on sundays |
|
Mosteiro dos Jerónimos - Jardim Vasco da Gama, Belém | Lisboa |
10:00 > 13:00 | 14:00 > 18:00 |
10:00 > 13:00 | 14:00 > 18:00 |
|
| Avenida da Índia, Pilar 7 da Ponte 25 de Abril, | Lisboa | 10:00 > 18:00 | 10:00 > 18:00 | |
| Praça do Duque de Terceira - Cais do Sodré | Lisboa |
10:00 > 13:00 | 14:00 > 18:00 |
10:00 > 13:00 | 14:00 > 18:00 | |
|
Praça dos Restauradores | Lisboa |
10:00 > 18:00 |
10:00 > 18:00 |
|
| Praça do Comércio | Lisboa | 10:00 > 18:00 | 10:00 > 18:00 | |
| Ask Me Lisboa | Lisboa Shop | Rua do Arsenal, 5 | Lisboa | 10:00 > 19:00 | 10:00 > 19:00 |
| Ask Me Lisboa | Belém Torre de Belém |
Jardim Torre de Belém | Lisboa |
09:00 > 13:00 | 14:00 > 18:00 |
09:00 > 13:00 | 14:00 > 18:00 |
| Travessa Frei Gaspar, 10, 2900-388 | Setúbal | 10:00 > 13:00 | 14:00 > 18:00 Closed on mondays |
10:00 > 13:00 | 14:00 > 18:00 | |
OTHER USEFUL CONTACTS & SERVICES:
National Emergency Number: 112
Police - Tourism Service
- Praça dos Restauradores (10:00-18:00): Tel: (+351) 213 421 623
- Santa Apolónia Train Station - (24h/24h): Tel: (+351) 218 804 030
Fire Service: (+351) 213 422 222
Lisbon Airport (arrivals and departures): Tel: (+351) 218 413 700
Pharmacies - www.farmaciasportuguesas.pt | Tel: (+351) 707 273 273
Embassies - www.embassypages.com/city/lisbon
Accommodation
Transports
METRO
- The use of masks is still mandatory on public transport;
- Public transports without occupancy restriction;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card.
BUS & TRAM
- The use of masks is mandatory on public transport;
- Public transports without occupancy restriction.
TRAIN
- The use of masks is still mandatory on public transport;
- Public transports without occupancy restriction;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card;
- For further questions, please contact the Customer Assistance line 707 210 220.