COVID-19
Covid19
Information for travellers - #StaySafe
If you have symptoms and believe you need to be evaluated for COVID-19 please call or email to COVID-19 - National Health Number.
(+351) 808 24 24 24 ( option 9 for English)
| FOR TRAVELLERS |
[ From 1st july 2022 ]
"End of the obligation to present a negative test or a COVID-EU digital certificate or vaccination or recovery certificate on the entry into Portuguese territory"
| GENERAL RULES |
|---|
• End with the requirement to present a digital certificate;
• End with capacity limitations in commercial establishments, equipments and other places open to the public;
• End of the negative test requirement for access to major events, sports venues, bars and nightclubs;
• End of mandatory use of a mask on public transportation;
• The use of a mask remains only mandatory on nursing homes, health facilities and hospitals.
Useful links
OMS – World Health Organization
DGS – National Health Organization
Lisbon Airport
Approved Laboratories
Authorized vaccines
EU Digital COVID certificate?
Reopen Europe
| TOURISM OFFICES |
|---|
Tourist Information Centres
INFOLISBOAContact us: • TEL.: (+351) 210 079 347 (International Calls) • @: infolisboa@lismarketing.pt • Monday to friday, from 10:00h > 19:00h. |
|
Tourism Offices - ASK ME LISBOA |
Address |
Timetable |
|
|---|---|---|---|
|
|
|
Week Days |
Weekend & Holidays |
|
Lisbon International Airport | Lisboa |
07:00 > 22:00 |
07:00 > 22:00 |
|
|
Praça dos Restauradores | Lisboa |
(Closed for renovation) |
(Closed for renovation) |
|
|
Praça do Comércio | Lisboa |
10:00 > 19:00 |
10:00 > 19:00 |
|
|
Praça do Comércio, 78 - 81 | Lisboa |
10:00 > 19:00 |
10:00 > 19:00 |
|
| Ask Me Lisboa | Cais do Sodré | Praça do Duque de Terceira, Cais do Sodré, Lisboa | 10:00 - 13:00 | 14:00 - 18:00 | 10:00 - 13:00 | 14:00 - 18:00 |
| Ask Me Lisboa | Jardim do Regedor | Rua Jardim do Regedor, 50, Lisboa | 10:00 - 13:00 | 14:00 - 18:30 | 10:00 - 13:00 | 14:00 - 18:30 |
|
Terreiro do Paço | Lisboa |
10:00 > 13:00 | 14:00 > 19:00 | 10:00 > 13:00 | 14:00 > 19:00 | |
| Ask Me Lisboa | Rossio | Praça D. Pedro IV, Rossio, Lisboa | 10:00 - 13:00 | 14:00 - 19:00 Closed: monday |
10:00 - 13:00 | 14:00 - 19:00 Closed: sunday |
| Ask Me Lisboa | Rossio Estação | Estação CP Rossio, Lisboa | 09:00 - 13:00 | 14:00 - 18:00 Closed: monday |
09:00 - 13:00 | 14:00 - 18:00 Closed: sunday |
|
Terreiro do Paço | Lisboa |
10:00 > 13:00 | 14:00 > 19:00 | 10:00 > 13:00 | 14:00 > 19:00 | |
|
Rua Augusta, 2 | Lisboa |
10:00 > 19:00 |
10:00 > 19:00 |
|
| Estação CP, Santa Apolónia, Lisboa |
10:00 > 13:00 | 14:00 > 19:00 |
10:00 > 13:00 | 14:00 > 19:00 | |
|
Avenida da Índia, Pilar 7 da Ponte 25 de Abril, | Lisboa |
10:00 > 18:00 |
10:00 > 18:00 |
|
|
Mosteiro dos Jerónimos - Jardim Vasco da Gama, Belém | Lisboa |
10:00 > 13:00 | 14:00 > 18:00 |
10:00 > 13:00 | 14:00 > 18:00 |
|
|
Jardim Torre de Belém | Lisboa |
09:00 > 13:00 | 14:00 > 18:00 |
09:00 > 13:00 | 14:00 > 18:00 |
|
|
Rua do Arsenal, 5 | Lisboa |
10:00 > 19:00 |
10:00 > 19:00 |
|
Close by
|
Tourism Offices - ASK ME LISBOA |
Address |
Timetable |
|
|---|---|---|---|
|
|
|
Week Days |
Weekend & Holidays |
|
Praça da República, 23 |
10:00 > 18:30 |
10:00 > 18:30 |
|
|
Av. Dr. Miguel Bombarda - Estação CP |
09:00 > 13:00 | 14:00 > 17:30 |
09:00 > 13:00 | 14:00 > 17:30 |
|
|
Travessa Frei Gaspar, 10 |
09:00 - 13:00 | 14:00 - 18:00 |
09:00 - 13:00 | 14:00 - 18:00 | |
OTHER USEFUL CONTACTS & SERVICES:
National Emergency Number: 112
Police - Tourism Service
- Praça dos Restauradores (10:00-18:00): Tel: (+351) 213 421 623
- Santa Apolónia Train Station - (24h/24h): Tel: (+351) 218 804 030
Fire Service: (+351) 213 422 222
Lisbon Airport (arrivals and departures): Tel: (+351) 218 413 700
Pharmacies - www.farmaciasportuguesas.pt | Tel: (+351) 707 273 273
Embassies - www.embassypages.com/city/lisbon
Transports
METRO
- The use of masks is still mandatory on public transport;
- Public transports without occupancy restriction;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card.
BUS & TRAM
- The use of masks is mandatory on public transport;
- Public transports without occupancy restriction.
TRAIN
- The use of masks is still mandatory on public transport;
- Public transports without occupancy restriction;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card;
- For further questions, please contact the Customer Assistance line 707 210 220.