Information for travellers - #StaySafe

 

If you have  symptoms and believe you need to be evaluated for COVID-19 please call or email to COVID-19 - National Health Number.

(+351) 808 24 24 24 ( option 9 for English)

atendimento@sns24.gov.pt

www.sns24.gov.pt

 


 

     FOR TRAVELLERS 

 

"End of the obligation to present a negative test on entry into Portuguese territory"

 

Upon entry into Portugal, digital certificates from the European Union and those from third countries are accepted under conditions of reciprocity:

Vaccination or recovery certificates or other duly recognized proof of vaccination:
       (1) Original certificate with the primary vaccination plan - the first doses you took - more than 14 days ago, and less than 270 days ago, or;
       (2) An updated Certificate with booster dose. Those who did not take the booster dose by choice, and have already taken the first doses more than 270 days ago, no longer have a valid digital certificate;
       (3) Recovery certificate - proving you have recovered from COVID-19 in the last 6 months.

• For travelers who do not meet these requirements, it remains to present proof of:
       (1) a negative RT-PCR Test (or similar NAAT test) - 72h before boarding, or
       (2) an antigen test, with a negative result, carried out within the last 24 hours. (+ info: link)

Children under 12 years of age do not need to present a test.

 

 

       GENERAL RULES


From 19/02/2022:
• End with the requirement to present a digital certificate, except for border control;
• End with capacity limitations in commercial establishments, equipments and other places open to the public;
• End of the negative test requirement for access to major events, sports venues, bars and nightclubs;
• The use of a mask remains only mandatory on public transport and in nursing homes, health facilities and hospitals, or in closed places with a large concentration of people.

 



            Useful links

            Legislation.gov.pt
            OMS – World Health Organization
            DGS – National Health Organization
            Lisbon Airport
            Approved Laboratories
            Authorized vaccines
            EU Digital COVID certificate?
            Reopen Europe
 


 

 

 

     TOURISM OFFICES

 

Tourist Information Centres

INFOLISBOA

Contact us:
• TEL.: 800 500 503 (Free call in Portugal)

• TEL.: (+351) 210 079 347 (International Calls)

• @: infolisboa@lismarketing.pt

• Monday to friday, from 10:00h > 19:00h.

Tourism Offices - ASK ME LISBOA  Address Timetable
    Week Days Weekend & Holidays
Aeroporto de Lisboa Lisbon International Airport | Lisboa 07:00 > 22:00 07:00 > 22:00
Lisboa Story Centre Praça do Comércio, 78 - 81 | Lisboa 10:00 > 19:00 10:00 > 19:00
Interpretative Center of the History of Cod Terreiro do Paço | Lisboa 10:00 > 19:00 10:00 > 19:00
Centro Tejo Terreiro do Paço | Lisboa 10:00 > 19:00 10:00 > 19:00
Rua Augusta Arch Rua Augusta, 2 | Lisboa 10:00 > 19:00 10:00 > 19:00
Sintra Myths and Legends Praça da República, 23 | Sintra 10:00 > 18:30 10:00 > 18:30
Ask Me Lisboa | Rossio Praça D. Pedro IV (Rossio) | Lisboa 10:00 > 13:00 | 14:00 > 18:00 10:00 > 13:00 | 14:00 > 18:00
Closed on sundays

Ask Me Lisboa | Belém - Jerónimos Monastery

Mosteiro dos Jerónimos - Jardim Vasco da Gama, Belém | Lisboa

10:00 > 13:00 | 14:00 > 18:00

10:00 > 13:00 | 14:00 > 18:00
Open every day, except on fair days (1st and 3rd Sunday of each month)

Ask Me Lisboa | Pilar 7 Bridge Experience

Avenida da Índia, Pilar 7 da Ponte 25 de Abril, | Lisboa 10:00 > 18:00 10:00 > 18:00

Ask Me Lisboa | Cais do Sodré

Praça do Duque de Terceira - Cais do Sodré |  Lisboa

10:00 > 13:00 | 14:00 > 18:00
Closed on mondays

10:00 > 13:00 | 14:00 > 18:00

Ask Me Lisboa | Palácio Foz

Praça dos Restauradores | Lisboa

10:00 > 18:00

10:00 > 18:00

Ask Me Lisboa | Terreiro do Paço

Praça do Comércio | Lisboa 10:00 > 18:00 10:00 > 18:00
Ask Me Lisboa | Lisboa Shop Rua do Arsenal, 5 | Lisboa 10:00 > 19:00 10:00 > 19:00
Ask Me Lisboa | Belém Torre de Belém

Jardim Torre de Belém | Lisboa

   09:00 > 13:00 | 14:00 > 18:00

09:00 > 13:00 | 14:00 > 18:00

Ask Me Arrábida

Travessa Frei Gaspar, 10, 2900-388 | Setúbal 10:00 > 13:00 | 14:00 > 18:00
Closed on mondays
10:00 > 13:00 | 14:00 > 18:00

 

 

 

OTHER USEFUL CONTACTS & SERVICES:

National Emergency Number: 112

Police - Tourism Service
   - Praça dos Restauradores (10:00-18:00): Tel: (+351) 213 421 623
   - Santa Apolónia Train Station - (24h/24h): Tel: (+351) 218 804 030

Fire Service: (+351) 213 422 222

Lisbon Airport (arrivals and departures): Tel: (+351) 218 413 700

Pharmacies - www.farmaciasportuguesas.pt | Tel: (+351) 707 273 273

Embassies - www.embassypages.com/city/lisbon

 

Transports

METRO

- The use of masks is still mandatory on public transport;
- Public transports without occupancy restriction;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card.

BUS & TRAM

- The use of masks is mandatory on public transport;
- Public transports without occupancy restriction.

TRAIN

- The use of masks is still mandatory on public transport;
- Public transports without occupancy restriction;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card;
- For further questions, please contact the Customer Assistance line 707 210 220.