Information for travellers - #StaySafe

 

If you have  symptoms and believe you need to be evaluated for COVID-19 please call or email to COVID-19 - National Health Number.

(+351) 808 24 24 24 ( option 9 for English)

atendimento@sns24.gov.pt

www.sns24.gov.pt

 

 

    OCTOBER

 

 What is open:

 

  • Restaurants are opened until 00h00 and may close at the latest at 01h00;
  • Shopping Centers will operate until 23h00;
  • Commercial areas only open after 10h00, except cafes, pastries and hairdressers

The use of a mask on the street is a mandatory requirement whenever social distancing is not guaranteed. Its use remains mandatory on public services.
Gatherings limited to 5 people, including in restaurants and shopping centers. 
Consumption of alcoholic beverages on the street is prohibited.

 

 

 Tourism Offices

 

The main Tourism Offices already opened.

The support is also kept from 10am until 6.30pm by phone (+351 210312800) or by email (info@lismarketing.pt).

 

Tourism Office Address Timetable 
Ask Me Lisboa | Aeroporto de Lisboa Lisbon International Airport, Lisboa 07:00 - 00:00
Ask Me Lisboa | Palácio Foz Praça dos Restauradores, Lisboa 09:00 - 20:00
Ask Me Lisboa | Terreiro do Paço Praça do Comércio 09:00 - 20:00
Ask Me Lisboa | Cais do Sodré Praça do Duque de Terceira, Lisboa 09:00 - 13:00 | 14:00 - 18:00
Ask Me Lisboa | Belém - Mosteiro dos Jerónimos Mosteiro dos Jerónimos - Jardim Vasco da Gama 09:30 - 18:00
Lisbon Shop Rua do Arsenal, 5 - 1100-148, Lisboa 09:30 - 19:30
Ask Me Sintra | Mitos e Lendas Praça da República, 23, 2710-616, Sintra 09:30 - 18:00

 

OTHER USEFUL CONTACTS & SERVICES:

National Emergency Number: 112

Police – Tourism Station at Praça dos Restauradores: Tel: (+351) 213 421 634 / (+351) 213 421 623

Fire Service: (+351) 213 422 222

Lisbon Airport (arrivals and departures): Tel: (+351) 218 413 700

Pharmacies - www.farmaciasportuguesas.pt | Tel: (+351) 707 273 273

Embassies - www.embassypages.com/city/lisbon

 

 

Accommodation

Hotel reopening in Lisboa

See full list

Transports

METRO

- The use of masks is mandatory on public transport;
- Maximum capacity limited to two thirds of its capacity;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card.

BUS & TRAM

- The use of masks is mandatory on public transport;
- Maximum capacity limited to two thirds of its capacity.

TRAIN

- The use of masks is mandatory on public transport;
- Maximum capacity limited to two thirds of its capacity;
- At the pier and on the trains, try to maintain a safe distance whenever possible;
- If you have to make payments, use your bank card;
- For further questions, please contact the Customer Assistance line 707 210 220.